ECI’s mission is to be the global leader of professional consulting services for the life sciences industry. Our clients lean on our diverse perspectives and decades of expertise to tackle their toughest challenges and we take pride in providing them transformative solutions with distinctive, sustainable and long term value. ECI boasts a proven track record of providing full product life cycle consulting on a variety of challenging and exciting projects. Our collaborative culture, welcoming team and flexible employment & benefit options allow us to maintain strong relationships with the most talented individuals in the life sciences industry.
POSITION SUMMARY: The Director of Business Development will be responsible for market expansion, solution/business development, and customer relationship management (CRM) strategy development, process development, and implementation and execution of strategies and processes. The Director of Business Development will support the Market Expansion, Solution/Business Development & CRM activities of the organization as below:
Oversite and / or Responsibility for:
Business Development (BD) – General (Enterprise)
- Establishing and implement the business development strategy (style and approach) which will characterize the Company's dealings with the marketplace.
- Enterprise Business Development activities, including developing revenue streams through new market development
- Development and maintenance of the Customer Relationship Management (CRM) system and / or process approach
- Develop and manage processes for all phases of the Business Development Life Cycle
- Review and refinement of client proposals / Statements of Work (SOW)
- Development of new opportunities through new customer search and identification
- Development of the value proposition(s) for introduction, presentation and closing of business opportunities
- Support development of new consulting solution products and services as well as expanding our product & service offering, repurposing, or repackaging current products or service offerings to offer additional value to our client base
- Input and support the Code of Ethics / Mission / Vision / Core Values for the enterprise and its subsidiaries
- Manage the yearly, monthly and weekly BD planning, forecasting, performance management & budgeting
Functional Interface Optimization
- Supporting the project on-boarding process
- Supporting margin management by interfacing with Operations and Finance
- Supporting Operations if client issues / concerns arise
Contract Life Cycle Management
- Maintenance of the legal contracts with the Legal Department that interface with Clients, e.g., Statements of Work (SOW), Master Service Agreements (MSA), Non-Disclosure Agreement (NDA), etc.
- Generation of SOWs in collaboration with the Central Project Management Organization (CPMO) to a state of completion
POSITION QUALIFICATIONS:
- A bachelor’s degree in Engineering, Business or related field is required; MBA preferred but not required
- Minimum of 10 years of business development experience in the Regulatory/Quality/Engineering consulting services serving Life Science industry. Marketing experience a plus
- Strong strategic and problem-solving mindset in the Medical Device space with a proven track record of meeting/exceeding sales goals
- Possess a solid understanding of the medical device manufacturing industry: products, players, technologies, and regulations
- Competent in leading and responding to RFI & RFP’s
- Business Acumen - keeping abreast of the Industry/Client market trends and using them in pursuits. Extensive research and assimilation capability
- Budget development & forecasting experience
- Ability and willingness to travel, as needed
- Always maintain professional comportment when communicating and collaborating with both external and internal customers
- Excellent customer facing skills
