ABOUT ECI

ECI’s mission is to be the global leader of professional consulting services for the life sciences industry. Our clients lean on our diverse perspectives and decades of expertise to tackle their toughest challenges, and we take pride in providing them transformative solutions with distinctive, sustainable and long-term value. ECI boasts a proven track record of providing full product life cycle consulting on a variety of challenging and exciting projects. Our collaborative culture, welcoming team and flexible employment & benefit options allow us to maintain strong relationships with the most talented individuals in the life sciences industry.

What you will do

The Business Development Manager- Strategic Accounts plays a critical role in developing and executing strategies to drive significant revenue growth within ECI’s portfolio of high-value key accounts. This position focuses on understanding client needs, managing complex deals, and implementing tailored business strategies to achieve revenue targets. This individual will be tasked with maintaining existing strategic partnerships as well as developing new partnerships that will support the growth of ECI’s brand in the medical device market. The Business Development Manager will also collaborate closely with cross-functional teams to ensure seamless client experience and contribute to the company’s mission of delivering transformative, sustainable solutions. The role requires a proactive approach to market research, client engagement, and strategic planning, as well as excellent communication and analytical skills to align the company’s offerings with market demands.

KEY RESPONSIBILITIES

Customer Relationship Management

• Ensure exceptional customer satisfaction and build strong, long-lasting relationships with key account stakeholders.
• Function as a trusted advisor to key accounts, providing insights and solutions to address their unique needs.
• Build and nurture long-term relationships with clients, ensuring alignment with their goals and objectives.
• Act as a liaison for addressing client issues, concerns, and satisfaction metrics.
• Assist in the evaluation and resolution of customer complaints, and quality-related matters. 

Strategic Account Planning & Deal Management:

• Identify and capitalize on opportunities to expand ECI’s footprint within strategic partnerships.
• Collaborate with internal teams to develop competitive pricing proposals, quotations, and strategies.
• Act as the primary negotiator for client contracts, ensuring terms align with company objectives and profit goals.
• Collaborate with ECI’s internal strategic operations teams to ensure seamless delivery of ECI’s services.
• Prospect for potential new clients, turn opportunities into revenue, and meet or exceed sales forecasts.

Market Analysis Engagement:

• Analyze industry trends and competitor strategies to refine the company’s value proposition and approach.
• Conduct thorough market research to identify trends, opportunities, and key stakeholders within the life sciences industry.]
• Develop and execute tailored business strategies for engaging new clients and expanding strategic accounts.
• Represent the company at client meetings, site visits, and industry events, both nationally and internationally.

Collaboration & Reporting:

• Maintain accurate and updated records in ECI’s CRM systems and generate regular reports on sales performance and client engagement.
• Work with ECI’s strategic teams to identify offerings to present to prospective and active clients.

What you will bring

PREFERRED PREVIOUS JOB EXPERIENCE, SKILLS, ABILITIES AND EDUCATION

Computer/Technical Skills 

• Proficiency in CRM platforms and marketing automation tools.
• Strong familiarity with life sciences products, services, and regulations, including FDA and ISO standards.

Education 

• Bachelor's degree in engineering, Business, marketing or related field required. MBA preferred.
• Language; Native English (Spanish, Nice to have)

Years of experience 

• Minimum 6-8 years of business development experience within the Life Sciences Industry with close focus with the Regulatory, Quality, and Engineering space.
• Proven track record of exceeding sales targets and managing complex deals. 

Please email your resume to careers@eci-rx.com or apply online at Careers | ECI | Enhanced Compliance Inc. 

ECI is an equal opportunity employer. 

All qualified applicants will receive consideration for employment at ECI without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

At the time of this posting, all candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. At the time of this posting, ECI will not sponsor applicants for U.S. work visa status for this opportunity.