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Program Operations & Office Manager, Health Commercialization

Cambridge, MA

VentureWell is growing and is seeking a Program Operations & Office Manager who is interested in working with emerging programmatic opportunities in the healthcare field, with a focus on the development of new breakthrough capabilities, technologies, systems, and platforms to accelerate innovation in health and medicine. We value staff members who are curious, committed to environmental sustainability, and have experience (either through work or personal life) working with marginalized groups affected by racism, sexism, or classism.

VentureWell serves as the Consortium Management Firm for the ARPA-H Investor Catalyst Hub, a groundbreaking health innovation network.The Investor Catalyst Hub scales health research and venture investment ecosystem capabilities, disrupt traditional care models, create new delivery pathways, and help performers bring game-changing solutions to market to solve big problems in health. Specifically, our role in this new collaboration will include (1) helping to grow a network of biotech-related commercialization partners, (2) working with staff and program managers to create, design and implement new projects and ideas and (3) working to successfully execute the projects as designed.

This Program Operations & Office Manager will be based out of our Cambridge office.


Office Management:

  • Welcome staff and visitors to VentureWell’s Cambridge, MA office
  • Covering VentureWell’s ARPA-H phone line
  • Ensuring VentureWell’s office is clean and organized for staff and visitor use
  • Distribution of mail to staff
  • Receiving packages, assisting staff with outgoing mail
  • Assist with the with the selection, order, and maintain an inventory of swag items and staff and partner gifts
  • Assist ARPA-H team members with ad hoc projects, as needed

Program Operations:

  • Perform administrative tasks, including managing marketing email inbox (including corresponding with contacts), scheduling meetings, and maintaining team calendars
  • Proofread copy for accuracy
  • Perform research and build outreach contact lists (media and institutional) for editorial and program promotion
  • Provide light graphic design support such as creating PowerPoint presentations, resizing graphics, formatting copy, and sourcing photography

What You Bring:

  • At least 2 years of operations and office management experience
  • Excellent contingency-planning skills
  • Experience with virtual, hybrid, & in-person collaborative work
  • Impressive portfolio of previously managed events
  • Experience using Zoom, Asana, Google suite, Zoom, Salesforce
  • Excellent time management and communication skills
  • Ability to build productive, collaborative business relationships
  • Ability to manage multiple projects autonomously

Across the Board, VentureWell Staff:

  • Are able to succeed and thrive in an environment with competing and changing priorities and tight deadlines
  • Have track records of and ability to build solid collaborative working relationships, and are proven team players who enjoy a “customer service” orientation to collaboration
  • Are committed to embedding equity in our internal practices and culture and in our programs in order to live and achieve our mission
  • Bring openness and engagement to personal, professional, and organization-wide learning on race, class, gender, justice, and equity
  • Are curious and committed to issues of environmental sustainability
  • Are self-starters with excellent attention to detail and a commitment to delivering high-quality work 
  • Are active learners who independently learn new tools and work processes quickly
  • Have excellent written and oral communication skills

Our Benefits:

  • An attractive and equitable compensation package, including: 
    • a salary range of $70-$80k commensurate with experience and internal equity
    • 403 (b) with 200% match up to a maximum contribution from VentureWell of 10% when the employee puts it 5% (eligible after one year of service for the match)
    • Medical, Dental, and Vision insurance
    • $1,000 home office stipend upon hire
  • A true focus on work-life balance with work weeks that reflect that
    • It’s our aim for our employees in this position to not work more than a 40-hour workweek 
    • 20 paid vacation days PLUS the week off between Christmas and New Years
    • 12 paid wellness days 

What We Offer:

  • A culture where people work intentionally and collaboratively in pursuit of our mission  
  • Values we believe in
  • A commitment to Diversity, Equity, and Inclusion 

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